I was very proud yesterday. Our aftermarket in Norrköping with Charlie, Kenth, Johan and Rob in the lead started up a new education in regards to aftermarket questions for those responsible for these issues at our dealers. Anita on the economy side also saw to it that everything ran nicely.
Yesterday we had invited a dozen of our dealers and after the evaluation that now will follow I am sure that we will go ahead with this education and see to it that everyone receives this necessary knowledge. We have in recent years worked hard to strengthen our aftermarket department. Much work remains, but much has also been made. Yesterday was a really good event which enables me today to really boast our own organization. The goal of all our efforts is satisfied customers who return. In this work, our dealers, is our most important link towards the end user.
Here at Farma Norden AB/Fors MW we strive for perfection. We are not there but every day we strive towards that goal. This day was a great step in the right direction. Yesterday was really a good day and we thank all of you that participated and that shared your knowledge of the market for our products!
Carl Erik Åkesson
Sales representative FARMA/NIAB