Aftermarket & Support

For us it is important that our customers are satisfied with the products and the after sales service. All our team of technicians are fully trained and kept up-to-date on the newest products and maintenance solutions. FORS MW’s European aftermarket centre is Farma Norden which is located in Norrköping, Sweden. It handles spare parts, technical service and support.
DO YOU NEED TO ORDER SPARE PARTS?
Our spare parts warehouse is well stocked with all the necessary parts for your FARMA, NIAB or BIGAB that you order from your dealer.
1) Find the part number and name you are looking for from the spare part catalogue, which came with the product
2) Contact your local dealer or our spare-parts warehouse
3) We will deliver the spare part to your dealer as fast as possible

Phone: + 46 (0) 11-165 770 (select #1 for spare part support)
Fax: + 46 (0) 11-128 370
E-mail: spareparts@forsmw.com
DO YOU NEED TECHNICAL SUPPORT?

Always read the instruction book and the information that came from your dealer. If you can´t find the instruction book, contact your local dealer “Link for the Dealer locator”

If your dealer can´t help you, please take contact with FARMA and BIGAB’s Technical support team and we will do our best to find a solution for you.

Our technicians can assist and advice you with the following:
• Technical support for machines
• Installation of the machine
• First time start-up advice
• Service and maintenance of our machines

For technical support please contact
Phone: + 46 (0) 11-165 770 (select #2 for technical support)

E-mail: aftermarket@forsmw.com

DO YOU HAVE RECLAMATION?
If your equipment is not working according to your expectations, please first contact your dealer, all reclamations will be handled thought your dealer. We, here in FORS MW, will try to find a comprehensive solution for you. Accurate, clear and full information helps quickly to settle the reclamation. Please always document your concern with pictures.
LOCATION OF FORS MW AFTERMARKET CENTRE
Farma Norden AB
Horns Väg 2 60597
Norrköping Sweden
Opening hours: 07:30 – 16:00
A strategic place,
next to the European highway E4,
which enables us speedy and efficient spare part deliveries sent from our major spare part stock.
CONTACT US
AS FORS MW
Tule 30
76505 Saue
Estonia
Phone: +3726790000
Fax: +3726790001
info@forsmw.com
Org. no: 10094723
VAT no: EE100189685
SUPPORT
Contact information:
Switch:  +46(0)11165770
Fax:  +46 (0)11128370
aftermarket@forsmw.com
AS FORS MW @ 2016 | Cookies